Reviews
State Farm® Agent Dennis Burks
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Howard Parrett
October 16, 2026
"I recently switched to State Farm for all of my insurance needs and absolutely love everything about them and this office. Stacey was wonderful to work. I highly recommend them to anyone who is looking for an insurance agency."
"Thanks so much for the amazing review, Howard! We really appreciate your support here in Prescott. Just reach out anytime if you need us - we’re here for you. "
Dennis B Donnels
October 14, 2026
"Very pleased with adding a vehicle to
our existing policies. This agency is
very professional, knowlegible and helpful. Made something confusing simple. A pleasure doing bisiness with. Thank you."
"Hi Dennis, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Dennis Burks, Your State Farm Agent "
Nicole Moore
October 4, 2026
"State Farm and Dennis Burks - Outstanding insurance agent and staff. Kind and Supportive 🌞🌞"
"Thank you so much for the 5 stars, Nicole! We truly appreciate your feedback and are always happy to help whenever you need us. "
Mohammed Sweid
October 1, 2026
"If you want an insurance agent that genuinely has your best interest at heart then use Dennis Burks especially Stacey McCoy. She was so help, easy to understand, and delivered exactly what was promised.
She helped us out quickly and made everything easy. Would definitely recommend to friends and family."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Dennis Burks’s team. "
Cool Breeze
September 18, 2026
"The absolute best insurance company I've ever worked with !!! The best customer service, the best prices, it's just been really cool how easy they've made things for me 👍"
"Thank you so much for your kind review, Cool! If you need insurance assistance, we are just an email or call away! - Dennis Burks, your State Farm Agent "
Micki Shelton
September 5, 2026
"My car was totaled in Yellowstone National Park when we hit a bison at night. The experience was a nightmare. Once I got back home and was able to walk in to see Jonnie at Dennis Burks State Farm insurance, Jonnie has walked me through the process with her support. Every time I have a question for my adjuster, she calls them and helps me with all my concerns."
"Thank you for the 5-star review of Dennis Burks’s team - we really appreciate your kind words! "
kmb pisano
June 3, 2026
"Wonderful service! I have nothing to complain about. I would certainly recommend this office (and have)."
"kmb, thank you for your wonderful review of State Farm Agent Dennis Burks’s Team!"
Ruth
May 14, 2026
"Jonnie was GREAT....thank you"
"Ruth, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Dennis Burks’s Team is just a call or email away!"
Susan Brown
April 23, 2026
"I just signed up for a home and auto policy through Stacie McCoy with the Dennis Burkes agency. She was prompt, professional and knowledgeable. Thank you, Stacie. I appreciate you"
"Susan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Dennis Burks’s Team!"
Daniel & Jill Martin
March 20, 2026
"Have been with State Farm for over 20 years. Moved this last year and transfered to local office. They have been the best insurance office. Always quick response to requests. Ins rates dropped right away with better coverage. They have even provided rate decreases when available and without being asked. Super friendly and professional! Highly recommend."
"We appreciate your review, Daniel. We are so happy that you had such a wonderful experience with State Farm Agent Dennis Burks’s Team here in Prescott ! "
daniel boone
March 6, 2026
"Vert professional and efficient. I had the pleasure of working with two people who work there and both were excellent."
"Thank you so much for the 5-star rating, daniel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Susan Baker
February 1, 2026
"We have been clients of Dennis Burks' State Farm Insurance agency in Prescott, AZ for several years. (We left another State Farm agency because we were not satisfied with the customer service). Today, on a Saturday afternoon, we were in the process of purchasing a car and there was a clerical glitch re the insurance coverage. We sent an urgent message to the agency and within 5 minutes, Dennis himself responded and sent the necessary information so we were able to finalize the purchase. We, as well as the dealership, were very impressed with the quick response and high level of customer service, especially considering it was a Saturday!"
"Susan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Lourdes E Lewis
January 6, 2026
"Always is a pleasure to be with the team of Dennis Burk. They know how to take care of friends and costumers"
Rita McColgin
October 30, 2025
"Great service. Wonderful people. So kind and helpful"
Talitha Dryer
October 7, 2025
"My family has had a policy with Dennis Burks State Farm for as long as I can remember. When I had to shop for my own policy, Dennis Burks state farm had the absolute best rates. I hear from others that they have to shop for insurance every year because their insurance will try to raise their rates without them realizing. I've never had that problem with state farm, they continue to give me the best rates.
They also have the best customer service. Always when i call it feels like Stephanie knows exactly who i am and she has answers for me right away."
Barbara Horiuchi
July 21, 2025
"Jonnie is the best service provider we've ever had! Responsive, thorough and delightful. Thanks so much!"
John Pizzuto
July 9, 2025
"Jonnie was thoughtful, precise and expedient. It was a pleasure to communicate with her."
"John, thank you for the great review! I am so happy Jonnie was so helpful! "
ron thuma
July 2, 2025
"as a life long state farm guy i have never had a bad experience Dennis Burks office. they have been there anytime i needed them Very professional staff i would recommend anyone looking for an agent to Dennis Burks office"
Robert Wolfe
June 16, 2025
"They never answer their phone. I think they're going out of business."
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Kati McClintock
May 8, 2025
"Dennis and his team are extremely helpful, courteous, and prompt. They've saved us literally thousands of dollars. Highly recommended!"
Brian Garfield
March 11, 2025
"Dennis & staff have been wonderful insurance agents as well as good friends for many years. I’m only canceling our insurance due to leaving the U.S."
Dan Leivas
November 4, 2024
"Stephanie was very helpful through the entire process and got me better deals then anyone else I talked too"
Tom Ghezzi
October 3, 2024
"I not sure if I can come up with the words to express the help and service working to put the policy.
Jonnie was most helpful and truly made my decision to come back to State Farm.
Thank You Jonnie!"
Tami Wyant
September 4, 2024
"Angie was amazing and fulfilled our request quickly."
"Thanks for the great review!
We appreciate your continued business.
Dennis"
Ray Price
August 9, 2024
"A wonderful experrience, called Dennis Burks office,Jonnie answered, she was kind ,friendly, and knowledgable, conducted business, while having a nice conversation, waiting for the computer to catch up. I would give her more stars if I could."