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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Baker

February 1, 2026

5  out of  5
rating by Susan Baker
"We have been clients of Dennis Burks' State Farm Insurance agency in Prescott, AZ for several years. (We left another State Farm agency because we were not satisfied with the customer service). Today, on a Saturday afternoon, we were in the process of purchasing a car and there was a clerical glitch re the insurance coverage. We sent an urgent message to the agency and within 5 minutes, Dennis himself responded and sent the necessary information so we were able to finalize the purchase. We, as well as the dealership, were very impressed with the quick response and high level of customer service, especially considering it was a Saturday!"
We responded:
"Susan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lourdes E Lewis

January 6, 2026

5  out of  5
rating by Lourdes E Lewis
"Always is a pleasure to be with the team of Dennis Burk. They know how to take care of friends and costumers"
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Rita McColgin

October 30, 2025

5  out of  5
rating by Rita McColgin
"Great service. Wonderful people. So kind and helpful"
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Talitha Dryer

October 7, 2025

5  out of  5
rating by Talitha Dryer
"My family has had a policy with Dennis Burks State Farm for as long as I can remember. When I had to shop for my own policy, Dennis Burks state farm had the absolute best rates. I hear from others that they have to shop for insurance every year because their insurance will try to raise their rates without them realizing. I've never had that problem with state farm, they continue to give me the best rates.
They also have the best customer service. Always when i call it feels like Stephanie knows exactly who i am and she has answers for me right away."
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John Pizzuto

July 9, 2025

5  out of  5
rating by John Pizzuto
"Jonnie was thoughtful, precise and expedient. It was a pleasure to communicate with her."
We responded:
"John, thank you for the great review! I am so happy Jonnie was so helpful! "
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ron thuma

July 2, 2025

5  out of  5
rating by ron thuma
"as a life long state farm guy i have never had a bad experience Dennis Burks office. they have been there anytime i needed them Very professional staff i would recommend anyone looking for an agent to Dennis Burks office"
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Robert Wolfe

June 16, 2025

1  out of  5
rating by Robert Wolfe
"They never answer their phone. I think they're going out of business."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Kati McClintock

May 8, 2025

5  out of  5
rating by Kati McClintock
"Dennis and his team are extremely helpful, courteous, and prompt. They've saved us literally thousands of dollars. Highly recommended!"
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Ray Price

August 9, 2024

5  out of  5
rating by Ray Price
"A wonderful experrience, called Dennis Burks office,Jonnie answered, she was kind ,friendly, and knowledgable, conducted business, while having a nice conversation, waiting for the computer to catch up. I would give her more stars if I could."
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b bunch

August 2, 2024

5  out of  5
rating by b bunch
"The whole office is friendly and efficient as heck. I actually look forward to calling them!"
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Quintin Healey

July 3, 2024

5  out of  5
rating by Quintin Healey
"Great firm and great service. Thank you Angie Gross for the great work, service and professionalism"
We responded:
"Thanks for the great review. We appreciate your business !

Dennis"
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Aracely Gonzalez

May 17, 2024

5  out of  5
rating by Aracely Gonzalez
"Jonnie was an awesome help. She gave me the best deal ! State Farm if your go too and ask for Jonnie !"
We responded:
"Aracely, thank you for the wonderful review! "
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karrie t

May 12, 2024

5  out of  5
rating by karrie t
"Excellent experience!"
We responded:
"Karrie, thank you for the excellent review! "
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Kennie Crotts

May 3, 2024

5  out of  5
rating by Kennie Crotts
"Was so happy my son recommended them. They saved us a ton of money and were so pleasant to work with."
We responded:
"Kennie, thank you so much for the wonderful review! I am so happy we could help with your insurance and we appreciate your son for the recommendation! "
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Joe Krizek

May 1, 2024

5  out of  5
rating by Joe Krizek
"Been with them for years"
We responded:
"Joe, thank you for the great review! "
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Kristin Jacobsen

April 26, 2024

5  out of  5
rating by Kristin Jacobsen
"This agency has been helpful and highly responsive. They stay on top of their work and help me when I've gotten behind (they make sure to contact me so I don't miss a payment). Although I live a ways away now I have no reason to change agencies. Angela had been wonderful to work with."
We responded:
"Kristin, thank you for the awesome review! I am glad we were able to help and we are always here when you need us! "
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Julie Stansel

January 30, 2024

5  out of  5
rating by Julie Stansel
"Of all the agencies I contacted (and there were many) Jonnie at State Farm was hands down the best! Her knowledge and efficiency made the process of changing insurance very smooth! It really helps to work with someone who knows what they are doing and does it well!"
We responded:
"Julie, thank you for the amazing review. I am honored Jonnie was able to help with your insurance! "
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Carla Aurandt

January 26, 2024

5  out of  5
rating by Carla Aurandt
"Fast, efficient and friendly!! Great service!"
We responded:
"Carla, thank you for the great review! "
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Pat Gregory

January 19, 2024

5  out of  5
rating by Pat Gregory
"It was a pleasure working with Jonnie. She is professional, knowledgeable, friendly and courteous. State Farm saved us a significant amount on our home and auto insurance. Really appreciated the efficiency in obtaining our quotes."
We responded:
"Pat, thank you for the wonderful review! I am so happy Jonnie was able with your home and auto insurance. "
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Larry Schuster

January 12, 2024

5  out of  5
rating by Larry Schuster
"God Bless my State Farm Agent, Jonnie C. Maughan with State Farm Office of Dennis Burks, Prescott, AZ, for my new 2024 Auto & HOI !
Both my Agent Jonnie & Office Owner Dennis deserve 10,000 Stars for providing me with new Auto & HOI Policies with Great Rates, Maximum Coverages, & Superb Customer Service !"
We responded:
"Larry, thank you so much for such a wonderful review! I am so happy me and Jonnie could help with your auto and HOI policies! "
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Valeri Charland

November 16, 2023

5  out of  5
rating by Valeri Charland
"We switched our auto and home insurance to Dennis Burks/State Farm and have been very pleased with their professional and friendly responses when we need them."
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Peter Wendorf

August 26, 2023

5  out of  5
rating by Peter Wendorf
"Good job, great guys."
We responded:
"Thank you for your business"
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b b

July 14, 2023

5  out of  5
rating by b b
"Had an excellent experience here, worked with Stefanie. Besides their great attitudes, and professionalism, they were quick to respond and helped me in a bind same day. I highly recommend them and plan on transferring my other policies to them. Thank you!"
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Ben Justiniano

April 22, 2023

5  out of  5
rating by Ben Justiniano
"Wonferful front desk service. Quick and efficient; I believe i spent about 15 minutes and was out the door with new coverage and a variety of options to consider as well."
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Turbo Optimum

March 3, 2023

5  out of  5
rating by Turbo Optimum
"Great business owner great staff if you need insurance this is the place to go"